If you wish to pay by Credit or Debit Card
you should select this option at the checkout. All information
you enter is encrypted using 128 bit encryption. You
should see a locked golden padlock (it's position varies, depending upon which browser you are using) which is evidence of the
security of the site. A further check may be made by right clicking on a blank area of the page and selecting 'Properties'. You should see, amongst other information: "SSL 2.0, RC4 with 128 bit encryption (High); RSA with 1024 bit exchange." You can also click on the "Certificates" button to verify the validity of our SSL Certificate or on the "Geotrust" icon in the left margin of each page.
Your card will be not be charged until the goods are despatched.
PayPal
You may also pay using PayPal. Customers
in some countries may need to set up a PayPal account to use this service. Again,
there is no charge for this service.
At the Checkout stage select PayPal
as your payment method. After entering your details
you will be taken to PayPal's secure site to complete
the transaction. If you do not already have a PayPal
account you will be invited to open one . We will receive notification of your payment and
your goods will be despatched. Please note, however, that if the payment is by a PayPal e-cheque the payment may take up to 10 days to clear into our account.
Offline Payment By Card
At the Checkout stage of the transaction
you should select 'Please call me for payment details' as your payment method. and then continue with
the checkout process. You
will receive an e-mail from us acknowledging the order.
Once we receive your order we will contact
you to confirm the order, availability of stock etc., and
we will take your card details at that time.
Do not send your card details
by unencrypted e-mail. If you send your details using PGP encryption, please remember to also send your public key.
Your card will be not be charged until the goods
are despatched.
Payment By UK Cheque/UK Postal Order
You may also pay by UK cheque or Postal Order.
At the Checkout stage of the transaction, you should select 'Cheque/Postal Order/Bank Transfer' as your payment method. You will then receive an
e-mail from us acknowledging the order and providing you
with an order number.
You will need to post your cheque to us
at:
Lamp-Post Pet Supplies
101 High Street
Hythe
Kent
CT21 5JH
Please write your name and address and order
number on the back of the cheque.
Goods will be dispatched immediately if a Postal Order is received but goods will not be dispatched until a cheque has cleared. We have been advised by our bank that clearance of cheques now takes up to 10 days.
Bank Transfer
If you have online or telephone banking and wish to pay by bank transfer you should select 'Cheque/Postal Order/Bank Transfer' as your payment method. You will then receive an
e-mail from us acknowledging the order and providing you
with an order number. Our bank details are as follows:
Bank:
National Westminster Bank Plc
Branch:
Hythe, Kent
Sort Code:
52-41-42
Account No:
09281347
Or, from overseas:
Bank:
NatWest plc
BIC/SWIFT:
NWBK GB 2L
IBAN:
GB60 NWBK 5241 4209 2813 47
Please give your Order Number as a reference.
Please note that you will also need to pay any bank charges arising from the bank transfer payment before your order can be dispatched.
Payment Terms
Our usual terms are for payment before dispatch of goods. Where we permit customers to pay after dispatch of goods then payment must be made by the date stipulated. Failure to do so will result in an interest charge (currently 17.9% per annum) to be added to the total due. This will be calculated as compound interest on a daily basis.
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